Disclaimer

Katlehong Renal (Pty) Ltd (“Katlehong Renal”, “KR”, “we”, “us”, “our”)

Last updated: September 2026

 

1. Medical emergency notice

This website is not intended for medical emergencies. If you or someone else is experiencing a medical emergency, please call your local emergency services (e.g. 10177 or 112) or go to your nearest hospital or emergency room immediately. Do not rely on this website or its contact form for urgent medical assistance.

2. No medical advice or doctor-patient relationship

The content on this website, including information about kidney disease, dialysis treatments, services, and general health education, is provided for general informational purposes only. It is not intended to be, and should not be taken as, medical advice, diagnosis, or treatment recommendations.

Nothing on this website creates a doctor-patient, clinician-patient, or other healthcare provider-patient relationship between you and Katlehong Renal or any of its staff. Such a relationship is only formed once you have been formally registered and accepted as a patient and have engaged directly with our clinical team in person or through our approved treatment processes.

You should always seek the advice of a qualified healthcare professional regarding any questions you may have about a medical condition or treatment, and never disregard professional medical advice or delay seeking it because of something you have read on this website.

3. Accuracy of information

While we take reasonable steps to ensure the information on this website is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, services, or related content contained on it.

Medical and healthcare information can change over time as new research and guidance become available. We do not guarantee that all information on this website reflects the most current medical knowledge or best practice at any given time.

4. No warranties

This website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the website will be uninterrupted, secure, or error-free.

5. Limitation of liability

To the maximum extent permitted by applicable law, Katlehong Renal, its directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of or in connection with:

  • Your use of, or inability to use, this website;
  • Any reliance placed on information contained on this website;
  • Any errors or omissions in the content of this website; or
  • Any decision made or action taken by you in reliance on the information on this website.

Nothing in this Disclaimer is intended to limit or exclude any liability that cannot lawfully be limited or excluded under South African law, including liability arising from gross negligence or wilful misconduct.

6. Third-party links

Our website may contain links to third-party websites, social media pages, or resources (for example, our Facebook, X, and Instagram links). These links are provided for your convenience only. We do not control, endorse, or take responsibility for the content, accuracy, or practices of any third-party website, and we accept no liability for any loss or damage arising from your use of such websites.

7. Community and outreach content

References to community outreach programmes, partnerships, and initiatives are provided for informational purposes and do not constitute a guarantee of the availability, continuity, or outcome of any particular programme.

8. Changes to this Disclaimer

We may update this Disclaimer from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Disclaimer.

9. Contact us

If you have any questions about this Disclaimer, please contact us:

Email info@katlehongrenalcare.co.za
Telephone 011 905 4503
Address Sekete Health and Wellness Centre, Corner Sontonga Road & Thubela Street, Phooko Section, Katlehong, 1431

This manual is a general guide and does not constitute legal advice. For assistance in exercising your rights under PAIA, please contact our Information Officer using the details above, or consult the SAHRC’s Guide on how to use PAIA.