Terms and Conditions

Katlehong Renal is a private healthcare provider offering renal dialysis and related services, including haemodialysis, peritoneal dialysis, acute dialysis services, continuous renal replacement therapy, home dialysis training, nutritional counselling, transplant evaluation, health education, and patient transportation, operating from the Sekete Health and Wellness Centre, Katlehong.

You may use the Website for lawful purposes only. You agree not to:

• Use the Website in any way that breaches any applicable local, national, or international law or regulation;
• Attempt to gain unauthorised access to the Website, our servers, or any systems or networks connected to the Website;
• Introduce viruses, trojans, worms, or other material that is malicious or technologically harmful;
• Use any automated system (including bots, scrapers, or spiders) to access the Website without our prior written consent;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity, when submitting information through the Website;
• Use the Website to transmit unsolicited or unauthorised advertising, promotional material, spam, or any similar solicitation.

We reserve the right to restrict or terminate your access to the Website, at our discretion, if we reasonably believe you have breached these Terms.

When you use our contact form or otherwise submit information to us via the Website (such as your name, email address, and message), you confirm that the information you provide is accurate and that you have the right to provide it. Information submitted through the Website is processed in accordance with our Privacy Policy.

Submitting an enquiry through the Website does not create a doctor-patient relationship, guarantee treatment, or guarantee a response within any specific timeframe, although we will endeavour to respond to genuine enquiries promptly.

Unless otherwise indicated, the Website and all content on it — including text, graphics, logos, images, the Katlehong Renal name and branding, and the design and layout of the Website — is owned by or licensed to Katlehong Renal and is protected by South African and international copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the Website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. You may not otherwise reproduce, distribute, republish, or exploit any content from the Website without our prior written consent.

Please refer to our Disclaimer for important information regarding the informational nature of content on this Website and the fact that it does not constitute medical advice or replace consultation with a qualified healthcare professional.

The Website may contain links to third-party websites and social media platforms (including Facebook, X, and Instagram). These links are provided for convenience only, and we are not responsible for the content, accuracy, security, or practices of any linked third-party websites. Accessing linked websites is at your own risk and subject to the terms and privacy policies of those websites.

We aim to keep the Website available and functioning correctly, but we do not guarantee that the Website, or any content on it, will be uninterrupted or error-free. We may suspend, withdraw, discontinue, or change all or part of the Website without notice, including for maintenance, updates, or reasons beyond our control.

To the maximum extent permitted by South African law, Katlehong Renal will not be liable for any loss or damage arising out of or in connection with your use of, or inability to use, the Website, including any loss of data, profits, or business, whether arising in contract, delict (tort), or otherwise, except to the extent that such liability cannot lawfully be excluded or limited. See also our Disclaimer for further detail.

You agree to indemnify and hold harmless Katlehong Renal, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal costs) arising out of or in connection with your breach of these Terms or your misuse of the Website.

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with POPIA, and by the cookie preferences you set through our website cookie consent tool.

We may revise these Terms at any time by updating this page. Please check this page periodically to ensure you are aware of any changes, as they are binding on you from the date of publication. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms or your use of the Website will be subject to the non-exclusive jurisdiction of the South African courts.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be deemed severed from these Terms, and the remaining provisions will continue in full force and effect.

If you have any questions about these Terms, please contact us: